Refund and Returns Policy

Refund policy

Our products are made on demand, for this reason we have a limited refund policy.
We don’t offer refunds – only exchanges or store credit.

Requests for returns & exchange must be made at support@teamy.store within 14 days.

If you request a size exchange please note that we offer 1 free exchange per order.
If you receveid a wrong item please attach a photo of the incorrect item you have received before you submit the request.
If you receveid a damage item please provide us all the photos needed. We take full responsibility and provide a free replacement.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We don’t accept returns, refunds or exchange if

You have requested a return after 14 days of receiving your package
The exchange item is a different print or style than the original item
Order cancelation – we print on demand at the moment you place the order. There are no cancelations for accidental or test order. If you have any questions ask BEFORE you place an order. Please do NOT place an order if you do not want the product for whatever reason.
The item(s) have been worn or washed
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
The item(s) do not have the original tags on them
The item(s) are on sale
The item(s) have been personalized